faq-instructions

FAQs

Frequently asked questions and installation instuctions below:

Is PhilioTV Legal?

Currently, under US law, it is not illegal to repackage or resell IPTV. The FCC has held that the IPTV resales do not violate any franchise or exclusivity agreements with cable providers under federal law. Also, if you are reselling broadcasts that are available online streaming on foreign servers as part of your IPTV packaging, courts have held this would not be a violation of the copyrights laws in the US.

Watching TV content streamed over the internet is legal. However, it is not legal to download or record any copyrighted material. Some IPTV services stream content from servers that have recorded the content, and many times the content is copyrighted. Even though you are watching it as streamed, at some point it was downloaded to get you the content. PhilioTV does NOT offer any downloaded content such as a movie-on-demand or TV series.

Streamed content, the aggregator of the content that PhilioTV uses purchases content from the content owners through arrangements are known in the industry as “carriage deals.” A fee scale determines the rates the aggregator pays for the right to stream this content based on how many customers will be viewing the content, and the size of the servers used.

The aggregator is licensed to stream the content through these carriage deals with the various content owners, PhilioTV does not stream downloaded content which makes PhilioTV legal.

What devices will PhilioTV work on ?

Each account will allow you to enjoy TV service on 4 different devices including smartphones, tablets, smart TVs and Android based boxes such as Amazon Fire TV and Fire TV sticks. Download the Android APK in our Downloads section.

Can I install PhilioTV on a MAG 254 ?

Yes. Watch this video for instructions. Use portal https://mwjs.setplex.net/wbs. After you enter portal into the MAG 254, send an email to support@philio.tv with the MAC address and serial number of the device and we will add it to your account.

How much does it cost ?

Head over to our ordering page for pricing information.

Besides the monthly service, do I need anything else?

Yes, you need an Internet connection. An internet service that is different than DSL. DSL usually is too slow. Our service requires less speed than most streaming  options, thus using less of your data.

For Mobile Devices: The speed received by most portable devices like smartphones or tablets is fast enough as long as you are receiving 4g speed. When you get in an area that your provider cuts your speed, your streaming quality goes down. As long as you get what you are paying for with high
speed mobile data, you should play beautifully.

For Home Smart TV’s, PC or Mac: We run nicely on 15, beautifully on 35. Which means the plan for internet service is best to purchase a 50-70 speed. The reason for that is at high volume peak times, most internet providers only provide you with about half of what is possible. The more users, the fewer data available; which slows the speed. As long as your internet service is other than DSL, we should run beautifully. When you find yourself in peak time; IF you experience buffering, we have built in an option to change the viewing psi to accommodate the high usage. This keeps your picture looking nice and running smoothly.

Does PhilioTV work outside the US ?

Yes! our service works worldwide. All you need is an internet connection.

Do you have additional channels available ?

Yes, we have a huge selection of over 500 channels and we are constantly expanding and adding new channels all the time. At no cost to you. Head over to our channel line up page for a listing of what we have to offer.

How do I install PhilioTV on an Amazon Fire TV or TV stick ?

First, you need to go to “settings” on your Fire TV or stick. Scroll to “Device” then select “Developer options”. Turn ADB debugging to ON and Apps from unknown sources to ON. We recommend using an app called “Downloader” (free on the Fire TV appstore). To download this app, simply press the microphone button on your Fire TV remote and say “Downloader”. If you do not have the microphone button on your Fire TV remote, simply go into the search section and type in “Downloader”. Click “install”. After installation is complete, open it. Using the built-in browser within the app, navigate to http://www.philio.tv/download. Once the page loads, scroll down and click on the button that says “Download APK”. This will install PhilioTV on your Fire TV. Exit “Downloader” and navigate to settings, applications, manage installed applications. You will see PhilioTV installed. Open the app and enter your access code and begin watching!

How do I install PhilioTV on an Amazon Fire TV or TV stick ?

First, you need to go to “settings” on your Fire TV or stick. Scroll to “Device” then select “Developer options”. Turn ADB debugging to ON and Apps from unknown sources to ON. We recommend using an app called “Downloader” (free on the Fire TV appstore). To download this app, simply press the microphone button on your Fire TV remote and say “Downloader”. If you do not have the microphone button on your Fire TV remote, simply go into the search section and type in “Downloader”. Click “install”. After installation is complete, open it. Using the built-in browser within the app, navigate to http://www.philio.tv/download. Once the page loads, scroll down and click on the button that says “Download APK”. This will install PhilioTV on your Fire TV. Exit “Downloader” and navigate to settings, applications, manage installed applications. You will see PhilioTV installed. Open the app and enter your access code and begin watching!